Incidents reported on status page for GENIAL https://status.wearegenial.com/ https://d1lppblt9t2x15.cloudfront.net/logos/afbfc5478d5d3767dcef50e07ad55739.png https://status.wearegenial.com/ en https://status.wearegenial.com/ Tue, 16 Dec 2025 09:28:35 +0000 https://status.wearegenial.com/#a72c35b1631093d8fd6b17693d6bcce1c4762e179552cbc655a85fcdd94e4b2c Vector database recovered https://status.wearegenial.com/ Tue, 16 Dec 2025 09:26:41 +0000 https://status.wearegenial.com/#a72c35b1631093d8fd6b17693d6bcce1c4762e179552cbc655a85fcdd94e4b2c Vector database went down https://status.wearegenial.com/incident/786785 Fri, 12 Dec 2025 10:00:49 -0000 https://status.wearegenial.com/incident/786785#7de05f19fe048619783041b44424892157df0bc63f8ff1b29f0e7ab1b77d40f4 Maintenance completed https://status.wearegenial.com/ Fri, 12 Dec 2025 09:53:37 +0000 https://status.wearegenial.com/#503706b31157688201bce93239d73f127cddb79bbdfd6602cfd7d92bd6e95643 Engine recovered https://status.wearegenial.com/ Fri, 12 Dec 2025 09:52:36 +0000 https://status.wearegenial.com/#503706b31157688201bce93239d73f127cddb79bbdfd6602cfd7d92bd6e95643 Engine went down https://status.wearegenial.com/incident/786785 Fri, 12 Dec 2025 09:50:49 -0000 https://status.wearegenial.com/incident/786785#7a9348f5eed5c3c74397c2d8c21b5041062e0c56d575444ed87fc23304d84cdf New version including several bug fixes https://status.wearegenial.com/ Thu, 11 Dec 2025 22:53:15 +0000 https://status.wearegenial.com/#adb2e919ac8718771a232e5365df989ffcbdf4a568a01064d1388d28b11d661d Vector database recovered https://status.wearegenial.com/ Thu, 11 Dec 2025 22:52:46 +0000 https://status.wearegenial.com/#adb2e919ac8718771a232e5365df989ffcbdf4a568a01064d1388d28b11d661d Vector database went down https://status.wearegenial.com/incident/776953 Sun, 30 Nov 2025 22:15:00 -0000 https://status.wearegenial.com/incident/776953#4fa55026ff14de2c7e07bdfac3e48ebdb91355871cfdc84195669cba2d62998d Maintenance completed https://status.wearegenial.com/ Sun, 30 Nov 2025 22:00:35 +0000 https://status.wearegenial.com/#e4ba90f617ccf916f2d202b0e64d5ce5d9ddb9f8bbc24b02562185abc24c4743 Engine recovered https://status.wearegenial.com/ Sun, 30 Nov 2025 21:59:34 +0000 https://status.wearegenial.com/#e4ba90f617ccf916f2d202b0e64d5ce5d9ddb9f8bbc24b02562185abc24c4743 Engine went down https://status.wearegenial.com/ Sun, 30 Nov 2025 21:53:03 +0000 https://status.wearegenial.com/#39d4023831f333f55381219aa7de3c0d2d1304a360fb32332deba7aa336ccee5 Engine recovered https://status.wearegenial.com/ Sun, 30 Nov 2025 21:47:04 +0000 https://status.wearegenial.com/#39d4023831f333f55381219aa7de3c0d2d1304a360fb32332deba7aa336ccee5 Engine went down https://status.wearegenial.com/ Sun, 30 Nov 2025 21:33:05 +0000 https://status.wearegenial.com/#a964d2a807175957ca41be07e9d10fa9cdd32cda08da6fd6fcfe6a4b4a560930 Engine recovered https://status.wearegenial.com/ Sun, 30 Nov 2025 20:41:02 +0000 https://status.wearegenial.com/#a964d2a807175957ca41be07e9d10fa9cdd32cda08da6fd6fcfe6a4b4a560930 Engine went down https://status.wearegenial.com/ Sun, 30 Nov 2025 20:30:02 +0000 https://status.wearegenial.com/#90113ddbe433a1d89eb62e34c3e82bc7667424d45fd243b0fb3bb7bfc81e95e7 Engine recovered https://status.wearegenial.com/ Sun, 30 Nov 2025 20:28:33 +0000 https://status.wearegenial.com/#90113ddbe433a1d89eb62e34c3e82bc7667424d45fd243b0fb3bb7bfc81e95e7 Engine went down https://status.wearegenial.com/incident/776953 Sun, 30 Nov 2025 20:20:00 -0000 https://status.wearegenial.com/incident/776953#ee321fab749d5359e9b0cc1ccc7ab8b7aeee71577c738b98d016eebb902791b0 Deployment of new server configuration https://status.wearegenial.com/ Tue, 25 Nov 2025 09:04:37 +0000 https://status.wearegenial.com/#b08386ecc2263502801bc701bb9bb2e5a8aed169e1842b564af8d05622e8e7f6 Vector database recovered https://status.wearegenial.com/ Tue, 25 Nov 2025 09:04:17 +0000 https://status.wearegenial.com/#b08386ecc2263502801bc701bb9bb2e5a8aed169e1842b564af8d05622e8e7f6 Vector database went down https://status.wearegenial.com/ Thu, 20 Nov 2025 19:42:02 +0000 https://status.wearegenial.com/#2838a037f8dc4a2e7fb1df9323f34e1a30d1555f26018a4c77173d27c0e76def Factory recovered https://status.wearegenial.com/ Thu, 20 Nov 2025 19:41:31 +0000 https://status.wearegenial.com/#2838a037f8dc4a2e7fb1df9323f34e1a30d1555f26018a4c77173d27c0e76def Factory went down https://status.wearegenial.com/ Thu, 20 Nov 2025 19:28:32 +0000 https://status.wearegenial.com/#2d3c896c49fe2502cb66527708fefb9964f57846f0f333ad7494e1e415014a67 Factory recovered https://status.wearegenial.com/ Thu, 20 Nov 2025 19:28:01 +0000 https://status.wearegenial.com/#2d3c896c49fe2502cb66527708fefb9964f57846f0f333ad7494e1e415014a67 Factory went down https://status.wearegenial.com/ Thu, 20 Nov 2025 14:11:15 +0000 https://status.wearegenial.com/#f62b59f1fb4cae00d809a4b490cf28309bdb1d20db72b7973f08468184aa4e8a Factory recovered https://status.wearegenial.com/ Thu, 20 Nov 2025 14:10:49 +0000 https://status.wearegenial.com/#f62b59f1fb4cae00d809a4b490cf28309bdb1d20db72b7973f08468184aa4e8a Factory went down https://status.wearegenial.com/ Thu, 20 Nov 2025 14:10:20 +0000 https://status.wearegenial.com/#1dfeca0e00ed1f2d72fdc060bd1cbed15f85e77cb454cd72466def0a4cacfaea Factory recovered https://status.wearegenial.com/ Thu, 20 Nov 2025 14:09:49 +0000 https://status.wearegenial.com/#1dfeca0e00ed1f2d72fdc060bd1cbed15f85e77cb454cd72466def0a4cacfaea Factory went down https://status.wearegenial.com/incident/773087 Thu, 20 Nov 2025 09:00:00 -0000 https://status.wearegenial.com/incident/773087#732ac4a00f297e8928a645df11d76c7f845397c82a4cba80f6f17fcfc16699a0 The monitor returned HTTP 503 Service Temporarily Unavailable from multiple regions, triggering an alert for unexpected status codes. The site recovered shortly after checks from North America, Australia, and Asia showed normal responses, and the incident auto-resolved after the brief outage. Reason : Memory leak detected https://status.wearegenial.com/ Wed, 19 Nov 2025 17:19:16 +0000 https://status.wearegenial.com/#144a6b62c3d7666dd1c2552d22c630ecaad3704cc18cf2ac73c26aaf3b823a85 Factory recovered https://status.wearegenial.com/ Wed, 19 Nov 2025 17:18:47 +0000 https://status.wearegenial.com/#144a6b62c3d7666dd1c2552d22c630ecaad3704cc18cf2ac73c26aaf3b823a85 Factory went down https://status.wearegenial.com/ Wed, 19 Nov 2025 14:20:59 +0000 https://status.wearegenial.com/#3b1fb34ab7ce6f850c528b4ec24fd4a3340581f4d2a9eee0398ebe9e920b8b40 Factory recovered https://status.wearegenial.com/ Wed, 19 Nov 2025 14:19:58 +0000 https://status.wearegenial.com/#3b1fb34ab7ce6f850c528b4ec24fd4a3340581f4d2a9eee0398ebe9e920b8b40 Factory went down https://status.wearegenial.com/ Wed, 19 Nov 2025 14:19:27 +0000 https://status.wearegenial.com/#44302c4e9507e3cd25171d469b5e8d989ed2dee54424fb541a1e7205eac57b55 Factory recovered https://status.wearegenial.com/ Wed, 19 Nov 2025 14:18:57 +0000 https://status.wearegenial.com/#44302c4e9507e3cd25171d469b5e8d989ed2dee54424fb541a1e7205eac57b55 Factory went down https://status.wearegenial.com/ Wed, 19 Nov 2025 14:18:52 +0000 https://status.wearegenial.com/#dd547561cb83d3553cfe39e9c0bcd67e4be6ec609c442ac36d7d584583d6756e Factory recovered https://status.wearegenial.com/ Wed, 19 Nov 2025 14:18:27 +0000 https://status.wearegenial.com/#dd547561cb83d3553cfe39e9c0bcd67e4be6ec609c442ac36d7d584583d6756e Factory went down https://status.wearegenial.com/ Wed, 19 Nov 2025 13:59:58 +0000 https://status.wearegenial.com/#5f34031afe562c95efea5fe1b55d9a479c6cfc1776011d2e2d15195f89295ef2 Factory recovered https://status.wearegenial.com/ Wed, 19 Nov 2025 13:59:25 +0000 https://status.wearegenial.com/#5f34031afe562c95efea5fe1b55d9a479c6cfc1776011d2e2d15195f89295ef2 Factory went down https://status.wearegenial.com/incident/773085 Wed, 19 Nov 2025 10:15:00 -0000 https://status.wearegenial.com/incident/773085#33b79b18042a5f80113bd907b93140092cfb8ea0fabf5fecccd10e9152c1de08 The monitor returned HTTP 503 Service Temporarily Unavailable from multiple regions, triggering an alert for unexpected status codes. The site recovered shortly after checks from North America, Australia, and Asia showed normal responses, and the incident auto-resolved after the brief outage. Reason : Memory leak detected https://status.wearegenial.com/incident/767717 Mon, 17 Nov 2025 20:50:40 -0000 https://status.wearegenial.com/incident/767717#0742c7eaa4f964f20a33bcc4efc0a8b215beaa69cfe46a60026edaacff0301e3 Maintenance completed https://status.wearegenial.com/incident/767717 Mon, 17 Nov 2025 20:40:40 -0000 https://status.wearegenial.com/incident/767717#6ebcaa6cb68b33160f3307dbf99da876f4528b23b513ccd966e8cef45060781e The new release includes several bug fixes and UI updates. https://status.wearegenial.com/ Wed, 12 Nov 2025 12:36:26 +0000 https://status.wearegenial.com/#1ce4ffdfaee51cb816295ad442a06a26a8954a42bdacd2b3ba7c42bd9116c0c4 Factory recovered https://status.wearegenial.com/ Wed, 12 Nov 2025 12:35:31 +0000 https://status.wearegenial.com/#1ce4ffdfaee51cb816295ad442a06a26a8954a42bdacd2b3ba7c42bd9116c0c4 Factory went down https://status.wearegenial.com/incident/763778 Wed, 12 Nov 2025 12:35:00 -0000 https://status.wearegenial.com/incident/763778#34a8452e180f178c166a96856dae4d10699abda486f4280172b964a0ec34d33d Factory experienced an overload on one of its instances. A new instance was automatically created to replace the previous one. AI agents were not responding during this time. https://status.wearegenial.com/incident/761785 Mon, 10 Nov 2025 22:59:34 -0000 https://status.wearegenial.com/incident/761785#a333f488cae132a5a0301092e71a64579a3c80a437e65ce388033c377f52c95e Maintenance completed https://status.wearegenial.com/ Mon, 10 Nov 2025 22:44:03 +0000 https://status.wearegenial.com/#41ee7608c017a58f3d1b64e46ce6fb78a5ef823dafd63a6675d2b914c0f1d74f Engine recovered https://status.wearegenial.com/incident/761785 Mon, 10 Nov 2025 22:30:34 -0000 https://status.wearegenial.com/incident/761785#6bc2def170279cc6718bdf057a6897d4bc010cd41016e0b4ea04c4ba5b43b99f Mandatory update includes bugs fixes https://status.wearegenial.com/ Mon, 10 Nov 2025 22:18:03 +0000 https://status.wearegenial.com/#41ee7608c017a58f3d1b64e46ce6fb78a5ef823dafd63a6675d2b914c0f1d74f Engine went down https://status.wearegenial.com/incident/761061 Sun, 09 Nov 2025 22:32:00 -0000 https://status.wearegenial.com/incident/761061#849eb9a74938673718dc2df6c39e1fcdb01eff1a891d1f6dd0566e52521364d2 Maintenance completed https://status.wearegenial.com/incident/761061 Sun, 09 Nov 2025 22:32:00 -0000 https://status.wearegenial.com/incident/761061#849eb9a74938673718dc2df6c39e1fcdb01eff1a891d1f6dd0566e52521364d2 Maintenance completed https://status.wearegenial.com/ Sun, 09 Nov 2025 22:28:20 +0000 https://status.wearegenial.com/#7b206d9ea8fc47dafe5c9d0507ebd5fe290e895e53a8c56684b5cb7b94e294bd Engine recovered https://status.wearegenial.com/ Sun, 09 Nov 2025 22:14:51 +0000 https://status.wearegenial.com/#7b206d9ea8fc47dafe5c9d0507ebd5fe290e895e53a8c56684b5cb7b94e294bd Engine went down https://status.wearegenial.com/ Sun, 09 Nov 2025 22:14:47 +0000 https://status.wearegenial.com/#14ceb8a393e98c0696539162b175551803bae023c67e70f178fb48b6275bc839 Engine recovered https://status.wearegenial.com/ Sun, 09 Nov 2025 22:13:51 +0000 https://status.wearegenial.com/#14ceb8a393e98c0696539162b175551803bae023c67e70f178fb48b6275bc839 Engine went down https://status.wearegenial.com/incident/761061 Sun, 09 Nov 2025 22:10:00 -0000 https://status.wearegenial.com/incident/761061#952dc9c6d25fd2f5d92ef18ecdc81283a1075ea9130f8b66c39937c8a2b57c57 New version deployment for Factory and Engine https://status.wearegenial.com/incident/761061 Sun, 09 Nov 2025 22:10:00 -0000 https://status.wearegenial.com/incident/761061#952dc9c6d25fd2f5d92ef18ecdc81283a1075ea9130f8b66c39937c8a2b57c57 New version deployment for Factory and Engine https://status.wearegenial.com/incident/757171 Tue, 04 Nov 2025 22:00:18 -0000 https://status.wearegenial.com/incident/757171#7755a6c0afde73cb4c55df0cd2955c759fa2333042bba4c97319db3d53a9b5c2 Maintenance completed https://status.wearegenial.com/incident/757171 Tue, 04 Nov 2025 21:30:18 -0000 https://status.wearegenial.com/incident/757171#b00bc92931bc7d3180c19e19b3687a68213e2173d19c7824b1230b5752f2875a A new version of the Factory will be deployed. This new version will include several bugs fixes and improvements. AI agents will still available during this time. https://status.wearegenial.com/ Mon, 03 Nov 2025 17:50:35 +0000 https://status.wearegenial.com/#eb8651c891dd6b5a365db276575643bc6ad9eea41e2a96cbca8954c8be94f367 Factory recovered https://status.wearegenial.com/ Mon, 03 Nov 2025 17:50:05 +0000 https://status.wearegenial.com/#eb8651c891dd6b5a365db276575643bc6ad9eea41e2a96cbca8954c8be94f367 Factory went down https://status.wearegenial.com/incident/757191 Mon, 03 Nov 2025 17:50:00 -0000 https://status.wearegenial.com/incident/757191#9c4c0eda32266a146ee9b928c43bbf7a4062c60383ff8abb69083603be9bb585 Factory experienced an overload on one of its instances. A new instance was automatically created to replace the previous one. AI agents were not responding during this time. https://status.wearegenial.com/incident/754864 Mon, 27 Oct 2025 09:33:00 -0000 https://status.wearegenial.com/incident/754864#fdba2a76a42bbebe940c18dd1a75523a18e850f3cf22e4a8414e5d746caf2196 Factory experienced an overload on one of its instances. A new instance was automatically created to replace the previous one. AI agents were not responding during this time. https://status.wearegenial.com/ Mon, 27 Oct 2025 09:25:01 +0000 https://status.wearegenial.com/#5ba0a28b9505dd574003f804a65be1825f9d5fd30646af913040a50ec8da2e58 Factory recovered https://status.wearegenial.com/ Mon, 27 Oct 2025 09:24:20 +0000 https://status.wearegenial.com/#5ba0a28b9505dd574003f804a65be1825f9d5fd30646af913040a50ec8da2e58 Factory went down https://status.wearegenial.com/ Thu, 23 Oct 2025 14:15:29 +0000 https://status.wearegenial.com/#5623e889dfa77d5a209082edd5d372e0bdb509499c0752f4a7082797ff637547 Factory recovered https://status.wearegenial.com/ Thu, 23 Oct 2025 14:14:08 +0000 https://status.wearegenial.com/#5623e889dfa77d5a209082edd5d372e0bdb509499c0752f4a7082797ff637547 Factory went down https://status.wearegenial.com/ Sat, 18 Oct 2025 06:59:01 +0000 https://status.wearegenial.com/#dff53fd155fd40e8978b39660806f12bdeb5425d5fcc6edf0937995e38f49a84 Engine recovered https://status.wearegenial.com/ Sat, 18 Oct 2025 06:58:01 +0000 https://status.wearegenial.com/#dff53fd155fd40e8978b39660806f12bdeb5425d5fcc6edf0937995e38f49a84 Engine went down https://status.wearegenial.com/ Wed, 15 Oct 2025 14:14:12 +0000 https://status.wearegenial.com/#b2cbfbced9a8d40ec6b87a32ddefc6530a971fd1c739d0c2f40e46d28a86e011 Factory recovered https://status.wearegenial.com/ Wed, 15 Oct 2025 14:12:54 +0000 https://status.wearegenial.com/#b2cbfbced9a8d40ec6b87a32ddefc6530a971fd1c739d0c2f40e46d28a86e011 Factory went down https://status.wearegenial.com/ Wed, 15 Oct 2025 13:59:57 +0000 https://status.wearegenial.com/#84cafc5268ca0d4b9c8354a40c850d6590229f27f9521d867668c8ab90f24f73 Factory recovered https://status.wearegenial.com/ Wed, 15 Oct 2025 13:58:54 +0000 https://status.wearegenial.com/#84cafc5268ca0d4b9c8354a40c850d6590229f27f9521d867668c8ab90f24f73 Factory went down https://status.wearegenial.com/ Tue, 14 Oct 2025 07:28:31 +0000 https://status.wearegenial.com/#d9fb3781506c4eb183b6136b5956134f7847a71bc32421cdb85cad0da410a0b8 Factory recovered https://status.wearegenial.com/ Tue, 14 Oct 2025 07:27:31 +0000 https://status.wearegenial.com/#d9fb3781506c4eb183b6136b5956134f7847a71bc32421cdb85cad0da410a0b8 Factory went down https://status.wearegenial.com/ Fri, 03 Oct 2025 07:43:21 +0000 https://status.wearegenial.com/#beff2b54de1200444e3c4ca59d995f8fece6a8f86a50777a9c4025ad2da2f976 Clients recovered https://status.wearegenial.com/ Fri, 03 Oct 2025 07:41:24 +0000 https://status.wearegenial.com/#beff2b54de1200444e3c4ca59d995f8fece6a8f86a50777a9c4025ad2da2f976 Clients went down https://status.wearegenial.com/ Wed, 01 Oct 2025 21:01:30 +0000 https://status.wearegenial.com/#d60fbe696caa29cc760336f65cc71bec7391f69cb32dae251b04345492b7c412 Engine recovered https://status.wearegenial.com/ Wed, 01 Oct 2025 21:00:16 +0000 https://status.wearegenial.com/#d60fbe696caa29cc760336f65cc71bec7391f69cb32dae251b04345492b7c412 Engine went down https://status.wearegenial.com/ Thu, 25 Sep 2025 07:44:32 +0000 https://status.wearegenial.com/#5d284d7382bdf190daf4a124806a763b4a60e38e0334d317d068a79c7697141a Clients recovered https://status.wearegenial.com/ Thu, 25 Sep 2025 07:40:32 +0000 https://status.wearegenial.com/#5d284d7382bdf190daf4a124806a763b4a60e38e0334d317d068a79c7697141a Clients went down https://status.wearegenial.com/ Wed, 24 Sep 2025 21:32:15 +0000 https://status.wearegenial.com/#225ff67e80978b082f44f7811a0f7a01f0916c13158d551d7575d112401477d3 Clients recovered https://status.wearegenial.com/ Wed, 24 Sep 2025 21:31:47 +0000 https://status.wearegenial.com/#225ff67e80978b082f44f7811a0f7a01f0916c13158d551d7575d112401477d3 Clients went down https://status.wearegenial.com/ Wed, 24 Sep 2025 18:39:48 +0000 https://status.wearegenial.com/#388dd416d4d0e72a7706dfca8e689d57b7334ff7dfb99d007f0fae658bf91551 Clients recovered https://status.wearegenial.com/ Wed, 24 Sep 2025 18:36:17 +0000 https://status.wearegenial.com/#388dd416d4d0e72a7706dfca8e689d57b7334ff7dfb99d007f0fae658bf91551 Clients went down https://status.wearegenial.com/ Wed, 24 Sep 2025 11:44:13 +0000 https://status.wearegenial.com/#d5e0224cb59e0d96b00592812aac2c4f66d9f910b14c989d7f5ef993eaaaa32c Clients recovered https://status.wearegenial.com/ Wed, 24 Sep 2025 11:42:44 +0000 https://status.wearegenial.com/#d5e0224cb59e0d96b00592812aac2c4f66d9f910b14c989d7f5ef993eaaaa32c Clients went down https://status.wearegenial.com/ Tue, 23 Sep 2025 09:33:49 +0000 https://status.wearegenial.com/#88fb6f74114a0ae25c8992c5f219ea24e8eab94fb1c25304de95574361155630 Engine recovered https://status.wearegenial.com/ Tue, 23 Sep 2025 09:20:41 +0000 https://status.wearegenial.com/#88fb6f74114a0ae25c8992c5f219ea24e8eab94fb1c25304de95574361155630 Engine went down https://status.wearegenial.com/ Mon, 22 Sep 2025 16:05:10 +0000 https://status.wearegenial.com/#da87b5dfc6fd4b0e2ce909f9be54269694270ef59d3330a4f8cd991b8a9bd319 Engine recovered https://status.wearegenial.com/ Mon, 22 Sep 2025 16:03:16 +0000 https://status.wearegenial.com/#da87b5dfc6fd4b0e2ce909f9be54269694270ef59d3330a4f8cd991b8a9bd319 Engine went down https://status.wearegenial.com/ Mon, 22 Sep 2025 15:56:17 +0000 https://status.wearegenial.com/#a37112b6cb0f97d50acc833abb5a47aa92d5bc7f171cd8574ef0cd41ade7002f Engine recovered https://status.wearegenial.com/ Mon, 22 Sep 2025 15:55:18 +0000 https://status.wearegenial.com/#a37112b6cb0f97d50acc833abb5a47aa92d5bc7f171cd8574ef0cd41ade7002f Engine went down